Make sure you are logged in to your SetSchedule Mobile Application. Once you've signed in, follow the steps to request a refund of an acquired lead:

  1. Tap the CRM Option from the menu bar and click on the LIST to view the leads. 
  2. Select the lead that you want to request a refund.  
  3. Tap on the HUMAN ICON on the top right corner and you'll be routed to the Contact Support window 
  4. Click the dropdown and select the subject I'm unsatisfied with a referral. Make sure to select the correct Opportunity, leave a message, select the option for Get a full refund for this referral and tap on SEND. Please take note that you can only request refund on leads that were purchased on the referral radar. 

As always, should you need any assistance please contact us at or chat with us online